Resources

Whitepapers

Resources

Your Member Journey Blueprint.

A guide for creating exceptional Member Experiences

Causeis has developed a Blueprint for your association's Member Journey to create exceptional Member Experiences.

The Member Journey is made up of five phases: Awareness, Consideration, Acquisition, Engagement and Retention. How does your association ensure you are meeting your prospect and member experience in each phase. This Blueprint designed by Causeis will provide your association with techniques for each phase of the Member Journey.

2024 Membership Performance Benchmark Report by ASI

Tap into the latest strategies your peers are using to drive member retention, engagement, and new-member joins.

Download a copy of the 9th annual survey report to find out what your peers had to say about:

Retention: 45% increased overall retention rates; see how they did it
Engagement: Find out which tactic increased member engagement by 54%
Membership: Learn the strategy that helped 48% of respondents increase members
AI: See how your peers are using AI in their org

It’s Not You, It’s Your Data Silos

As part of our Performance Improvement Series, this whitepaper highlights how a Single Source of Truth (SSoT) is the key to trusting your member data. It examines how detrimental data silos can be, by not only affecting your staff and productivity, but also negatively impacting your members.

Delivering an Unforgettable Web Experience

As part of our Performance Improvement Series, this whitepaper highlights how member-centric associations design highly personalised online environments that draw members in and keep them coming back for more.

Becoming a Learning Organisation

As part of our Performance Improvement Series, this whitepaper highlights how actionable insights drive continuous performance improvement, propelling your member-centric association to deliver unparalleled member value.

The 2023 Association Community Benchmark Report

Your online community is a key component of your association's success.

Higher Logic’s 2023 Association Community Benchmark Report offers data specifically for the association and nonprofit industries. It will help you analyse how you compare to similar organisations and provide you with insights to aid your strategic decision-making, resource allocation, and the refinement of your engagement strategies.

Preparing to Upgrade to the Cloud

Your Digital Transformation Toolkit

Causeis is pleased to present this Digital Transformation Toolkit for Preparing to Upgrade to the Cloud. Whether your association is on iMIS 2017, or you're exploring an upgrade journey from another platform entirely, this resource will have you mastering your transition to cloud with ease.

The True Cost of Toxic Technology

This guide helps membership organizations identify and combat toxic technology cultures so they can achieve transformative growth.

3 Critical Steps to Digitally Transform Your Association

Digital Transformation is all the rage now, but it can be challenging for association executives to understand exactly what that should mean for their own organizations.

2023 Membership Performance Benchmark Report by ASI

The 8th annual report was released in February 2023. Over 120 association and membership executives participated sharing their top priorities for 2023 and offering tips for overcoming the biggest challenges. This year’s report also shares insights on how different generations, Baby Boomers, Gen Xers, and Millennials, view issues differently and how this impacts their decision-making.

Digital and Member Experience Guide

This Digital and Member Experience Guide developed by Causeis will steer your association to enable new digital strategies while remaining focused on the most important part of your association; the member experience. We encourage all associations to take time to read this guide, identify practical strategies and explore new innovative ideas that are now available to you and your members.

Online Learning Strategy Guide

Together with D2L, the developers of Brightspace, Causeis is pleased to present this 6-Step Guide for Online Learning Strategies for 2021 and Beyond.

The Association Executives Guide to Improving Organisational Performance - NEW 4th Edition

How to Make Sure Your Business Strategy Drives Your Technology Investments

ASI Chairman & CEO Bob Alves and President & CTO Don Robertson update their popular guide for association executives to address today's essential need for Cloud-based systems designed specifically for associations.

Streamline Your Membership Renewal Process

Build a smarter strategy, save time, and IMPROVE YOUR RETENTION RATE

Our membership renewal campaign is a critical component of revenue and strategy.
But it can be frustrating to put so much time into staying on top of your membership lists and mailing schedules only to see low membership renewal numbers.
There are many challenges with using manual processes to handle renewal campaigns. Is it time to replace old-school manual tasks with email marketing automation?

Connecting with the New Generation of Membership

How associations can use next-generation learning engagement to create value for the millennial professional

In this whitepaper, called “Connecting with the New Generation of Membership,” we explore the trends impacting associations in today’s business climate, the learning demands of today’s millennials, and how modern learning can help professional organizations increase their value and drive more revenue while bridging the generational divide.