Digital Academy Course

Rethinking your Renewal Strategy and Member Experience

Your association’s renewal strategy is one of most important factors in retaining members and attaining your growth aspirations. In 2021, reinventing your renewal strategy will be the key to ensuring your success.

SOLD OUT

Enrolment

When: Tuesday, 9th March and continuing Thursday, 11th March from 10am until 1pm (AEDT)

Delivery: Virtual

Enrolment types:

Individual Course Enrolment

Gain access to this individual course for yourself ($89) or your company ($249).

Enrol

Digital Academy Passport

Gain access to all 2021 Digital Academy courses for yourself ($356) or your company ($996).

Enrol

Refer to the Digital Academy Cancellation Policy

What will I learn?

Kick-off your association’s strategy by attending this new Digital Academy session, covering:

  • Rethinking your approach to renewals in a changing climate
  • How to effectively develop a renewal strategy (template and framework issued to attendees)
  • Best practices across Membership Renewal Strategies to grow your association
  • Using past performance to assist in identifying future predictions
  • Technology and digital solutions to complement your renewal strategy
  • Applying Member Experience functions - personalisation, simplicity and accessibility - to your renewal strategy
  • Templates and resources to help you implement your Renewal Strategy
  • Learn from other users as you workshop real-world scenarios and association strategies
  • Hear from leading associations on their evolving renewal strategies in a changing climate.

This workshop-style training is designed specifically to help association executives and managers to navigate their renewal strategy, learning through real-world scenarios and examples.

This course is not technical and not aligned to any products. It will help any association executive or manager working across membership, communications, marketing or finance to enhance your approach to renewals, retention and growth.

Hear from the REIV's Ryan Tran 

 

Ryan Tran Business Analyst Real Estate Institute of Victoria

With over ten years of experience in digital strategy, Ryan Tran focused upon the development, implementation and execution of successful digital transformation projects. He’s focusing not only on CX/MX but also on business processes and analytics. Ryan has hands-on experience with many digital platforms.

At the REIV, Ryan leads multiple digital projects including iMIS & integrated member platforms, student management system, LMS… to transform both customer/member experience and business operations.


REIV MX Case Study

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